Terms And Conditions

[a]        Orders can only be accepted from Approved and Registered Account holders.

[b]        Any delivery date given is based on normal conditions and supplies of material and whilst we will try to fulfill any orders placed with us within any stated time, we shall not be liable for the consequences of any delay or failure to deliver.

[c]        Except where otherwise stated, all prices are in £ Sterling and are exclusive of VAT

[d]        Except where otherwise stated, all prices include for packing and delivery within the United Kingdom only.  All prices exclude for packing and delivery outside the United Kingdom.

[e]        Damage in transit / non arrival of the goods should be advised to us and the carriers in writing within three days of receipt of goods.  All damaged articles should be returned by you immediately for inspection.  If goods are not received within three days after date of advice note or invoice, please notify us.  No responsibility is taken for loss or breakage during transit.

[f]         Where goods are insured by us at our discretion or at customers request, charges for insurance will be made on invoice.  Our liability shall be limited to the amount received by us under such insurance or the value of the goods, whichever is the less and from which a deduction may be made for expenses.

[g]        In the case of components manufactured and supplied to the buyer’s own design, a variation in deliveries of 10% above or below the quantity ordered must be allowed for by the buyer.

[h]        Ceramics dimensions may vary up to +/- 5% according to material.  Details are available on request.

[I]         Title to goods does not pass until the goods have been paid for in full.  We reserve the right to repossess any such goods listed on any invoice still unpaid after thirty days.  We reserve the right to enter the buyer’s premises if necessary to take repossession of any such goods.

[j]         Any personal information provided by you for the purposes of entering into a purchase transaction with us shall only be used for the purpose of administering you order and for the provision of post-order service to you.  Such information shall not be released to any third parties.

[k]        All orders are accepted on condition that any fluctuation in currency exchange rates, or the cost of the materials and/or wages beyond our control may entail an adjustment in the selling price of such orders as remain to be completed.  Amendment of orders can only be accepted by mutual agreement.

[l]         We reserve the right to change prices without notice.

[m]       Unless previously withdrawn, a tender or quotation is open for acceptance for a period of 6 weeks after its date.

[n]        Our responsibility is limited to the supply of goods in the kind and quantity ordered, subject to our acceptance of the order, and all consequential or resulting liability is expressly excluded.  Customers are warned to test and examine goods and / or to exercise special care in cases where the use / storage of goods involves danger to person and / or property.  Please be aware that in no circumstances shall we be liable for any indirect, special or consequential loss or damage arising from our supply to you of any goods ordered.

[o]        We warrant that that the goods will at the time of delivery correspond to the description given by us.  All other warranties, conditions or terms relating to fitness for purpose, merchantability or condition of the goods and whether implied by statute or common law or otherwise are excluded.

[p]        The buyer is deemed to have accepted goods 24 hours after delivery to the buyer.  After acceptance the buyer shall not be entitled to reject goods which are not in accordance with the contract.

[q]       Risk shall pass to the buyer on delivery of the goods.

[r]         Where the buyer rejects any goods then the buyer shall have no further rights whatever in respect of the supply to the buyer of such goods or any failure by us to supply goods which conform to the contract of sale.

[s]        Where the buyer accepts or has been deemed to have accepted any goods then we shall have no liability whatever to the buyer in respect of the goods.

[t]         Terms of payment will be net cash within 30 days of despatch of goods, unless otherwise agreed between us and the account holder.  Credit card payments where agreed, will be conditional on subsequent validation of the card transaction with the issuer.

[u]        Accounts unpaid after 30 days may be subject to interest charges at 2% above the Clearing Bank’s base rate.

[v]        No shipping to PO boxes.

[w]        No COD orders can be accepted.

[x]        We make every effort to maintain 100% system availability for our service except during scheduled maintenance periods.  Should we experience technical difficulties, we are not responsible for offers or orders that are not processed or accepted.

[y]        Any variation to these conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by a director of the company.

[z]        The contract for sale and purchase shall be construed and have effect in all respects in accordance with English Law.